在执勤的过程中，保安人员违反规定而行动可以说是保安工作顺利开展的阻力之一。违规操作的情形可能是违反公司的规章制度或者是客户的管理制度或者是保安的行为规范等。
In the process of duty, the security personnel violates the regulations and actions can be said to be one of the obstacles to the smooth development of security work. Violations may be in violation of the company's rules or regulations or the management system of the customer or the code of conduct for security.
没有规矩不成方圆，如果不按照规定办事，就有可能给自身到来麻烦，甚至是带来危险，或者是损害公司的利益甚至是客户公司的礼仪。
Without rules, if Cheng Fangyuan doesn't act according to the regulations, he will be able to bring trouble to himself, or even bring danger, or damage the interests of the company, or even the etiquette of the client company.
良好的礼仪，文明的用语，得体的微笑总是给人一种良好的印象和如沐春风的感觉。
Good manners and civilized language, tactful smile always gives the impression of a breeze and a good feeling.
所以保安人员在执勤的过程中，不管是接待来访人员还是处理突发的事故，即使是对方先言语过激的，保安人员也应杜绝用粗暴的言语来攻击他人。因为这样只能激化矛盾，造成工作被动，影响工作的顺利开展。所以我们提倡文明用语。
Therefore, when a security officer is on duty, whether he receives a visitor or deals with a sudden accident, even if the other party first speaks too much, the security guard should also stop attacking others with violent language. Because this can only stimulate the contradiction, cause the work passivity, influence the work to carry out smoothly. So we advocate the language of civilization.
在保安执勤时，一定要保持冷静，这样才能分析周围的环境作出有利的判断和解决问题的办法。如果保安人员遇事过于冲动，凭意气用事，是解决不了问题的，甚至还会带来麻烦。
When the security guards are on duty, be sure to keep calm so that we can analyze the surrounding environment to make the most favorable judgments and solutions. If the security guard by failing too impulsive, emotional, can not solve the problem, or even trouble.
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